Whether you’re buying your first home or your fifth, the mortgage process can feel like a black box. I believe in total transparency — so here’s exactly what happens from your first call with me to the day you get your keys, step by step.

Most purchases close in 30–45 days. Refinances typically close in 21–30 days. Here’s what that timeline looks like.

The Complete Journey

From First Call to Closing Day

1
Consultation
Day 1
15–30 min call
2
Pre-Approval
Days 1–3
Letter in hand
3
House Hunt
Days 3–30+
Shop with confidence
4
Offer Accepted
Contract signed
Clock starts
5
Processing
Days 1–7
Docs & appraisal
6
Underwriting
Days 7–21
Full review
7
Clear to Close
Days 21–28
Final approval
🔑
Closing Day
Days 30–45
Keys in hand
1
Day 1 · Free · No Obligation

Initial Consultation

Everything starts with a conversation. We’ll spend 15–30 minutes on the phone going over your goals, your timeline, and your financial picture. I’m not running your credit or collecting documents yet — this is just about understanding where you are and where you want to go.

By the end of this call, you’ll know exactly what the process looks like for your specific situation and what to expect next.

What we cover:
✓ Purchase or refinance goals
✓ Estimated price range
✓ Timeline and urgency
✓ Down payment situation
✓ Employment & income overview
✓ Any credit concerns upfront
2
Days 1–3 · Credit Pull Required

Application & Pre-Approval

Once you’re ready to move forward, you’ll complete our secure online application. This takes about 20 minutes. I’ll review it personally and pull your credit to determine exactly what you qualify for.

Within 1–3 business days, you’ll have a pre-approval letter in hand — a real one, based on verified information, not a soft-pull estimate. This is what gives you serious buying power with sellers and agents.

Documents you’ll need:
✓ Last 2 years W-2s or tax returns
✓ Last 30 days pay stubs
✓ Last 2 months bank statements
✓ Photo ID
✓ Social Security number
✓ Employer contact info
Pro tip: Gather these documents before you start the application — it makes the process significantly faster and avoids back-and-forth delays.
3
Days 3–30+ · Your Timeline

Home Search

With your pre-approval letter in hand, you and your real estate agent can shop with confidence. You know exactly what you can afford, and sellers know you’re a serious buyer. This is one of the most important advantages a strong pre-approval gives you.

I stay available throughout your search. If you find a home and want to run payment scenarios at a specific price point, call me — I’ll run the numbers right then.

4
Offer Accepted · Clock Starts

Offer Accepted & Rate Lock

Once your offer is accepted, I submit your full loan application immediately and we lock in your interest rate. Rate locks typically last 30–60 days and protect you from market fluctuations while we work toward closing.

Within 3 business days of application, you’ll receive a Loan Estimate — a standardized document showing your expected rate, monthly payment, and closing costs. Review it carefully and ask me about anything that’s unclear.

What happens immediately:
✓ Full loan application submitted
✓ Interest rate locked
✓ Loan Estimate issued within 3 days
✓ Appraisal ordered
✓ Title search begins
5
Days 1–10 After Contract

Processing & Appraisal

A loan processor reviews your complete file to make sure everything is in order. At the same time, an independent appraiser visits the property to verify its market value. The appraisal protects both you and the lender — you don’t want to overpay for a home.

During this phase I may ask for additional documents. Respond quickly — delays in document collection are the #1 reason closings get pushed back.

Important: Do not make any major financial changes during this period — no new credit cards, no large purchases, no job changes. Even small changes can affect your approval.
6
Days 10–25 After Contract

Underwriting

Underwriting is the most thorough part of the process. A licensed underwriter reviews your complete loan file — income, assets, credit, the appraisal, title report — and makes the final credit decision.

There are three possible outcomes from underwriting:

Approved
You’re cleared to move toward closing
📋
Approved w/ Conditions
A few more docs needed — very common
⚠️
Suspended
More info needed before decision

Most approvals come with conditions — this is completely normal. I’ll handle everything and guide you through providing whatever is needed quickly.

Days 25–30 · Almost There

Clear to Close

“Clear to Close” — or CTC — means the underwriter has reviewed everything, all conditions have been satisfied, and you are approved to close. This is one of the best phone calls you’ll receive in this process.

At this point you’ll receive your Closing Disclosure — a final breakdown of all loan terms and closing costs. Federal law requires you receive this at least 3 business days before closing. Review it carefully and compare it to your original Loan Estimate.

Before closing day, prepare:
✓ Cashier’s check or wire transfer for closing costs
✓ Government-issued photo ID
✓ Proof of homeowner’s insurance
✓ Any remaining documents requested
🔑
Days 30–45 · The Finish Line

Closing Day

Closing day is when you sign the final loan documents, pay your closing costs, and officially become a homeowner. The closing typically takes 45–90 minutes and happens at a title company, escrow office, or attorney’s office.

You’ll sign a lot of documents — your loan note, the deed of trust, and various disclosures. The title company or closing attorney will guide you through each one. Once funding is confirmed, the keys are yours.

45–90
Minutes to sign
Same day
Keys after funding
You’re home
Congratulations

What To Do — and What To Avoid — During the Process

DO these things
  • Keep paying all existing bills on time
  • Stay employed at your current job
  • Keep bank accounts open and stable
  • Respond quickly when I ask for documents
  • Call me before making any financial decisions
  • Save your pay stubs and bank statements
🚫 AVOID these things
  • Opening new credit cards or loans
  • Making large cash deposits without documentation
  • Buying a car or other big-ticket item
  • Changing jobs or going self-employed
  • Co-signing a loan for anyone
  • Making large transfers between accounts

Ready to Start Your Process?

The best time to start is before you’re ready to buy. Getting pre-approved early gives you a clear picture of your budget and puts you in a stronger position when you find the right home.

Start My Application Talk to Mathew First

Questions? Call or text directly: (971) 404-9844